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Opus#1 hard crash

2018-03-03 22:49
One week ago my Opus#1 crashed and only shows the coloured bars on the screen as shown in the attached picture.

I tried holding the power button for 10 seconds to reset, but when I hold the power button again to turn it back on I see the same coloured bars on the screen.

I also tried to let the battery run flat then charge it again. Still the same result.

When I try to connect to my computer (OSX) Android File Transfer does not see the Opus#1

Does anyone know how to hard reset the Opus#1 ?

Any advice would be greatly appreciated as I love listening to music on this DAP.