Q&A Board/Contact

Re:Opus#1 problem, setting didn't work

2017-11-06 17:21
I have a problem with opus#1 recently, the player run good, i can access balance output, eq, line out, etc from notification bar, but then i cannot open settings or options...
I'm thinking to factory reset the devices since it is android based, but i remember the options is under settings which i cannot access...
Is there any solutions or hard reset key? Because vol down + power or vol up + power wont work as other android devices do...
Please help

Dear Customer,

Opus does not support the factory reset function( except the setting menu).

We repaired a set that was similar to your set( “setting” or “Library” icon dose not run),

And most of the sets were damaged the touch panels.

After reviewing your Opus, if the touch panel is not a problem, the cost of replacing the touch panel will not occur.

However, if the touch panel is damaged, it may incur the cost of replacing the touch panel.

We apologize for the inconvenience.

Best regards,
Audio Opus